Is it just me, or do you hate trying on clothes at the store? I always wonder who tried them on before me. Did they shower before trying them on or were they going on a no shower bender? Did you fall in love with ordering clothes online during the pandemic?It’s kind of nice to know that when you order something online, you’re getting it brand new. Nobody else tried it on and put it on the rack. After reading this story, I’m not so sure I trust THAT anymore.
Suzanne Baum received a package of clothes for her son from British retailer ASOS and opened it up to find that a pair of shorts had a stain -- and not just any stain. The smell gave her the first clue and then she noticed a poop stain in the back of the shorts. She shared a picture on social media and wrote,
"Dear ASOS, as a hugely loyal customer for years I have always encouraged my older kids to use your website and spend their money wisely! My 21-year-old just received an order for some shorts. On opening the plastic sealed package we could smell poo and there is the evidence on his order!" She continued, "Utterly gob-smacked/retching/in shock!"
ASOS issued a statement which reads,
"We apologize unreservedly for the experience Ms. Baum and her son had when shopping with ASOS. It's clear this item fell far short of the standard we would expect to deliver. We're investigating the issue with our warehouse team as a matter of urgency and have issued a full refund alongside an ASOS voucher as a gesture of goodwill."
Clothes off the rack in the store are one thing, but you'd think that clothes that arrive in the mail would be brand new and never worn – or at least I always did! I’m “gob-smacked” too!
But let’s also just ask the question…WHO LEAVES POOP STAINS in shorts and then returns them to the store?!?! GROSS!!!
Photo: Getty Images